samsung galaxy s6 software update problems

#Samsung galaxy s6 software update problems download

I am well-acquainted with various Data Protection legislation. Your issue may be caused by 3rd party apps that are no longer compatible with your new software.

#Samsung galaxy s6 software update problems download

If this was a problem caused by the download of a software update overnight (Nougat?) Samsung should a) not charge for repair and b) should safeguard my data. Im sorry your software update caused issues with your phone. If I go to a Service Centre they will delete all my data despite the fact that it is MY data on MY device - after I had paid for the phone on a monthly contract I converted the plan to SIM only. You can check in Settings > About device > Software updates. I had to get another phone because my S6 is totally locked. Samsung is aware of this problem and has worked out a solution, which should reach you as an OTA update.

I'm waiting for the battery to run out to see if it will reset following a charge.

I took the phone to my provider's (Vodafone) shop and they could do nothing with their various apps and said they had never come across the problem before. I have used Chat to speak with Samsung and they sent me some Troubleshooting tips, none of which worked. I have tried every other combination of buttons. I have tried removing the SIM card for 30+ minutes and pressing the Power and Volume Down buttons simultaneously. After about an hour the screen went completely blank but the LED stayed on. The Geeks at Best Buy also said the software update that rolls out next month should resolve the problem. In the morning it was showing the Samsung logo page (white characters on black background) and the LED was alternating between blue and white. Samsung Galaxy S6 problems continue to plague users around the world. My S6 Edge was on overnight charge and a software update took place.